![]() ![]() ![]() ![]() It isnt uncommon for an application to be available on Windows but not on Mac because Windows is the more commonly used operating system. Mac computers tend to be much higher in price than Windows PCs. Cons of Macs There are several cons to buying a Mac. For licensed users on plans that include live phone support, the Support contact number is listed at the bottom of the Account Administration window which is accessible by clicking the Account Profile Icon (in the top right corner of Smartsheet) and selecting Plan Info. The designs of Macs are also considered to look more artful than a Windows PC. If you're on a plan that's eligible for live phone support, feel free to give them a call to check on the case status. I can see that you've created a Support ticket for this and they will be your best resource for troubleshooting the issue further. macOS High Sierra 10.13, macOS Mojave 10.14 and macOS Catalina 10.15.The Smartsheet Help article on the Tableau integration ( ) does state that the integration should work with any supported Mac or Windows operating system. Click here to view another Community thread for more information on this topic. The OBDC driver that connects the two applications was built by Microsoft and I have heard reports of this not working on Macs but it may be a compatibility issue with the version of Tableau Desktop you're running. ![]()
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